Common questions.
Booking, deposits and what to expect on the day. Can't find your answer? Call 0413 164 388.
Booking & payment
How do I book?
Book online any time through Square, or call 0413 164 388.
Is there a deposit?
Yes. A deposit of $15 to $50, depending on the treatment, secures your booking and comes off your total. Full payment is due before your treatment begins.
What is your cancellation policy?
Please give at least 48 hours notice to change or cancel. Changes within 48 hours, and no-shows, forfeit the deposit, and a $50 deposit is required for the next booking after a no-show.
Do you offer gift cards?
Yes, gift cards are available through the Square booking site.
Which payment methods do you accept?
[Sarah's answer]
Your visit
Where is the studio?
85 Foleys Road, Deer Park VIC 3023. Open seven days: Mon–Fri 9:30 am – 8:30 pm, Sat–Sun 9:30 am – 8:00 pm.
Is there parking?
[Where to park, e.g. free street parking on Foleys Road or a driveway space.]
What if I am running late?
Late arrivals may have a shorter treatment. If you are more than 15 minutes late, the appointment may need to be rescheduled and the deposit is forfeited.
Can I bring my children?
To keep the studio calm and relaxing, children are welcome only when they are booked in for a treatment.
Do you take walk-ins?
[Sarah's answer]
Should I come with clean skin and no makeup?
[Sarah's answer]
Booking policy
- Deposit. A $15 to $50 deposit, depending on the treatment, secures your booking and comes off your total.
- Payment. Full payment is due before your treatment begins.
- Changes. Please give at least 48 hours notice to change or cancel; later changes forfeit the deposit.
- No-shows. A no-show forfeits the deposit, and the next booking needs a $50 deposit.
- Late arrivals. Treatments may be shortened; more than 15 minutes late may need to be rescheduled.
- Children. Welcome only when booked in for a treatment, to keep the studio calm.
Questions about a treatment?
Each treatment page answers the questions we hear most about it.
Still wondering?
85 Foleys Road, Deer Park VIC 3023
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